Return Policy

If for any reason you are not happy with your purchase, just email us for a return authorization number within fourteen (14) days of receiving your purchase and get a full refund (less shipping fee). Clearance and Red Tag Sale items and are non-refundable and are final sale items.

Item(s) being returned, must be in its original shape, free of any defect and not used (Please note that you must first email us for a return authorization number.)

Please email us. Include your name as it appears on the order, a contact phone number where you can be reached, the item number you would like to return and the order number. A Fashion Heaven representative will contact you with the proper instructions and address for returning a product along with your personal RAN...(Return Authorization Number). Please note: it is MUCH more efficient to email for return authorization than to call. We experience heavy call loads from time to time and you may not get through immediately. Email, however, is promptly responded to throughout each day.

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